UiPath Documentation
automation-suite
2.2510
true
Guía de instalación de Automation Suite en Linux
Importante :
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Ejecutar la herramienta de diagnóstico

Ejecuta la herramienta de diagnóstico de Automation Suite para generar un informe de estado del clúster e identificar problemas comunes en Automation Suite.

La herramienta de diagnóstico de Automation Suite ejecuta un conjunto de comprobaciones para generar un informe sobre el estado del clúster, que puedes analizar para identificar problemas y sus posibles causas. La herramienta te ayuda a encontrar incidencias comunes, como la pérdida de la conectividad de la base de datos o credenciales no válidas o caducadas.

La herramienta de diagnóstico de Automation Suite está disponible en uipathctl y uipathtools, y puedes descargarla en tu máquina de administración.

uipathtools es una herramienta CLI que contiene un subconjunto de uipathctl capacidades específicas para los comandos de mantenimiento. La herramienta es compatible con versiones anteriores y funciona con cualquiera de las versiones de Automation Suite compatibles. Recomendamos utilizar uipathtools como primer paso si tienes algún problema.

Validación rápida

Validación rápida

Los comandos check y test proporcionan información rápida sobre el estado del clúster sin ejecutar un análisis profundo.

  • check se basa en el estado de salud y sincronización de ArgoCD y no modifica ningún estado del clúster
  • test examina las aplicaciones, la implementación o los pods y modifica temporalmente el estado del clúster para proporcionarte esa información.

Comprobación de estado

Para ejecutar una verificación de estado, usa uno de los siguientes comandos, dependiendo de la herramienta CLI que uses:

  • Si utilizas uipathctl, ejecuta:

    ./bin/uipathctl health check
    ./bin/uipathctl health check
    
  • Si utilizas uipathtools, ejecuta:

    ./bin/uipathtools health check
    ./bin/uipathtools health check
    

Salida de muestra del informe generado:

INFO[0038] Found 3 pods for etcd
INFO[0038] Running the health command - [etcdctl endpoint health --endpoints https://localhost:2379 --cacert /var/lib/rancher/rke2/server/tls/etcd/server-ca.crt --cert /var/lib/rancher/rke2/server/tls/etcd/server-client.crt --key /var/lib/rancher/rke2/server/tls/etcd/server-client.key]
INFO[0039] No credentials provided for registry: registry.uipath.com
INFO[0039] Checking if pods for component argocd-server exist
INFO[0039] Checking if pods for component argocd-repo-server exist
INFO[0039] Found 2 pods for Istio
INFO[0039] Checking if pods for component argocd-application-controller exist
INFO[0039] Checking if pods for component redis-ha exist
INFO[0040] application actioncenter-actions has sync enabled
INFO[0040] application actioncenter-bupproxyservice has sync enabled
INFO[0040] application actioncenter-processes has sync enabled
INFO[0040] application ai-app-deployment has sync enabled
INFO[0040] application ai-appmanager-deployment has sync enabled
INFO[0040] application ai-deployer-deployment has sync enabled
INFO[0040] application ai-helper-deployment has sync enabled
INFO[0040] application ai-pkgmanager-deployment has sync enabled
INFO[0040] application ai-trainer-deployment has sync enabled
INFO[0040] application aievents-deploy has sync enabled
INFO[0040] application ailoadbalancer-cleanup has sync enabled
INFO[0040] application ailoadbalancer-service has sync enabled
INFO[0040] application aimetering has sync enabled
INFO[0040] application airflow-scheduler has sync enabled
INFO[0040] application airflow-statsd has sync enabled
INFO[0040] application airflow-webserver has sync enabled
INFO[0040] application aistorage has sync enabled
INFO[0040] application aistorage-cleanup has sync enabled
INFO[0040] application apps-designer has sync enabled
INFO[0040] application apps-runtime has sync enabled
INFO[0040] application apps-server has sync enabled
INFO[0040] application apps-signalr has sync enabled
INFO[0040] application asrobots has sync enabled
INFO[0040] application auth-dex has sync enabled
INFO[0040] application auth-oauth2-proxy has sync enabled
INFO[0040] application automationhub-ah-frontdoor-service has sync enabled
INFO[0040] application automationhub-ah-open-api-service has sync enabled
INFO[0040] application automationhub-ah-tenant-service has sync enabled
INFO[0040] application automationhub-ah-web-client has sync enabled
INFO[0040] application automationsolutions has sync enabled
INFO[0040] application datapipeline-api has sync enabled
INFO[0040] application dataservice-designer has sync enabled
INFO[0040] application dataservice-runtime has sync enabled
INFO[0040] application dataservice-taskrunner has sync enabled
INFO[0040] application du-aimodelhost-2404 has sync enabled
INFO[0040] application du-aimodelhost-classifier-2404 has sync enabled
INFO[0040] application du-annotations has sync enabled
INFO[0040] application du-annotations-background-tasks has sync enabled
INFO[0040] application du-app-service has sync enabled
INFO[0040] application du-audit-cleanup has sync enabled
INFO[0040] application du-audit-service has sync enabled
INFO[0040] application du-classifier has sync enabled
INFO[0040] application du-deployments has sync enabled
INFO[0040] application du-digitizer has sync enabled
INFO[0040] application du-digitizer-cleanup has sync enabled
INFO[0040] application du-digitizer-worker-deployment has sync enabled
INFO[0040] application du-document-processor-cleanup has sync enabled
INFO[0040] application du-document-processor-service has sync enabled
INFO[0040] application du-document-types-service has sync enabled
INFO[0040] application du-document-types-service-cleanup has sync enabled
INFO[0040] application du-documentmanager-dm has sync enabled
INFO[0040] application du-documents-service has sync enabled
INFO[0040] application du-documents-service-cleanup has sync enabled
INFO[0040] application du-extended-ocr has sync enabled
INFO[0040] application du-extended-ocr-proxy has sync enabled
INFO[0040] application du-framework has sync enabled
INFO[0040] application du-framework-cleanup has sync enabled
INFO[0040] application du-framework-worker has sync enabled
INFO[0040] application du-frontend has sync enabled
INFO[0040] application du-measure-service has sync enabled
INFO[0040] application du-ocr has sync enabled
INFO[0040] application du-provisioning has sync enabled
INFO[0040] application du-services-fe has sync enabled
INFO[0040] application du-services-ikc has sync enabled
INFO[0040] application du-ssde has sync enabled
INFO[0040] application du-training-classifier-2404 has sync enabled
INFO[0040] application du-training-service has sync enabled
INFO[0040] application du-training-service-cleanup has sync enabled
INFO[0040] application du-training-ssde-2404 has sync enabled
INFO[0040] application identity-service-api has sync enabled
INFO[0040] application identity-service-web has sync enabled
INFO[0040] application insights-insightsportal has sync enabled
INFO[0040] application insights-insightsprovisioning has sync enabled
INFO[0040] application notificationcoreworker has sync enabled
INFO[0040] application notificationserviceapi has sync enabled
INFO[0040] application orchestrator has sync enabled
INFO[0040] application platform-authorization-service has sync enabled
INFO[0040] application platform-license-accountant has sync enabled
INFO[0040] application platform-license-accountant-worker has sync enabled
INFO[0040] application platform-license-resource-manager has sync enabled
INFO[0040] application platform-license-resource-manager-worker has sync enabled
INFO[0040] application platform-location-service has sync enabled
INFO[0040] application platform-messagebus-service has sync enabled
INFO[0040] application platform-organization-management-service has sync enabled
INFO[0040] application platform-portal has sync enabled
INFO[0040] application platform-resource-catalog-service has sync enabled
INFO[0040] application process-mining has sync enabled
INFO[0040] application process-mining-dbt-exec has sync enabled
INFO[0040] application process-mining-frontend has sync enabled
INFO[0040] application process-mining-technology-webapi has sync enabled
INFO[0040] application process-mining-technology-workerservice has sync enabled
INFO[0040] application publishermetaservice has sync enabled
INFO[0040] application pushgateway-prometheus-pushgateway has sync enabled
INFO[0040] application reloader-reloader has sync enabled
INFO[0040] application robotube has sync enabled
INFO[0040] application studio-governance-api has sync enabled
INFO[0040] application studio-governance-web has sync enabled
INFO[0040] application testmanager has sync enabled
INFO[0040] application usergroupresolverworker has sync enabled
INFO[0040] application usersubscriptionservice has sync enabled
INFO[0040] application webhook-service has sync enabled
INFO[0040] Pod etcd-server0 is healthy
INFO[0040] Running the health command - [etcdctl endpoint health --endpoints https://localhost:2379 --cacert /var/lib/rancher/rke2/server/tls/etcd/server-ca.crt --cert /var/lib/rancher/rke2/server/tls/etcd/server-client.crt --key /var/lib/rancher/rke2/server/tls/etcd/server-client.key]
INFO[0041] Pod etcd-server1 is healthy
INFO[0041] Running the health command - [etcdctl endpoint health --endpoints https://localhost:2379 --cacert /var/lib/rancher/rke2/server/tls/etcd/server-ca.crt --cert /var/lib/rancher/rke2/server/tls/etcd/server-client.crt --key /var/lib/rancher/rke2/server/tls/etcd/server-client.key]
INFO[0042] Pod etcd-server2 is healthy
INFO[0044] Waited for job uipath-check/grafana-vj8m5-curl-podfzvvb to reach status COMPLETED, desiredStatus [COMPLETED] with message CompletionsReached
INFO[0044] status COMPLETED is contained in desiredStatus [COMPLETED]
INFO[0044] Querying for running pod in namespace uipath-check, and job.Name grafana-vj8m5-curl-podfzvvb
INFO[0060] Fetching from helm-credential URL in argocd namespace
INFO[0061] Fetching from helm-credential URL in argocd namespace
INFO[0064] There were errors when reading cluster config: cannot parse proxy enabled: strconv.ParseBool: parsing "": invalid syntax
Ran cluster/ checks...
    Ran ACTIONCENTER checks...
        ✔ successful
    Ran AICENTER checks...
        ✔ successful
    Ran AIEVENTS checks...
        ✔ successful
    Ran AIMETERING checks...
        ✔ successful
    Ran AIRFLOW checks...
        ✔ successful
    Ran ARGOCD checks...
        ✔ successful
    Ran ASROBOTS checks...
        ✔ successful
    Ran AUTOMATIONHUB checks...
        ✔ successful
    Ran AUTOMATIONOPS checks...
        ✔ successful
    Ran AUTOMATIONSOLUTIONS checks...
        ✔ successful
    Ran BA checks...
        ✔ successful
    Ran CERT-MANAGER checks...
        ✔ successful
    Ran CILIUM checks...
        ✔ successful
    Ran DATAPIPELINE-API checks...
        ✔ successful
    Ran DATASERVICE checks...
        ✔ successful
    Ran DOCUMENTUNDERSTANDING checks...
        ✔ successful
    Ran ETCD checks...
        ✔ successful
    Ran GATEKEEPER checks...
        ✔ successful
    Ran GRAFANA checks...
        ✔ successful
    Ran INSIGHTS checks...
        ✔ successful
    Ran ISTIO checks...
        ✔ successful
    Ran LOGGING checks...
        ✔ successful
    Ran MAINTENANCE checks...
        ✔ successful
    Ran NODE checks...
        ✔ successful
    Ran NOTIFICATIONSERVICE checks...
        ✔ successful
    Ran ORCHESTRATOR checks...
        ✔ successful
    Ran PLATFORM checks...
        ✔ successful
    Ran POD checks...
        ✔ successful
    Ran PROCESSMINING checks...
        ✔ successful
    Ran RELOADER checks...
        ✔ successful
    Ran REPLICAS checks...
        ✔ successful
    Ran ROBOTUBE checks...
        ✔ successful
    Ran SFCORE checks...
        ✔ successful
    Ran TESTMANAGER checks...
        ✔ successful
    Ran WEBHOOK checks...
        ✔ successful
Checks complete!
INFO[0038] Found 3 pods for etcd
INFO[0038] Running the health command - [etcdctl endpoint health --endpoints https://localhost:2379 --cacert /var/lib/rancher/rke2/server/tls/etcd/server-ca.crt --cert /var/lib/rancher/rke2/server/tls/etcd/server-client.crt --key /var/lib/rancher/rke2/server/tls/etcd/server-client.key]
INFO[0039] No credentials provided for registry: registry.uipath.com
INFO[0039] Checking if pods for component argocd-server exist
INFO[0039] Checking if pods for component argocd-repo-server exist
INFO[0039] Found 2 pods for Istio
INFO[0039] Checking if pods for component argocd-application-controller exist
INFO[0039] Checking if pods for component redis-ha exist
INFO[0040] application actioncenter-actions has sync enabled
INFO[0040] application actioncenter-bupproxyservice has sync enabled
INFO[0040] application actioncenter-processes has sync enabled
INFO[0040] application ai-app-deployment has sync enabled
INFO[0040] application ai-appmanager-deployment has sync enabled
INFO[0040] application ai-deployer-deployment has sync enabled
INFO[0040] application ai-helper-deployment has sync enabled
INFO[0040] application ai-pkgmanager-deployment has sync enabled
INFO[0040] application ai-trainer-deployment has sync enabled
INFO[0040] application aievents-deploy has sync enabled
INFO[0040] application ailoadbalancer-cleanup has sync enabled
INFO[0040] application ailoadbalancer-service has sync enabled
INFO[0040] application aimetering has sync enabled
INFO[0040] application airflow-scheduler has sync enabled
INFO[0040] application airflow-statsd has sync enabled
INFO[0040] application airflow-webserver has sync enabled
INFO[0040] application aistorage has sync enabled
INFO[0040] application aistorage-cleanup has sync enabled
INFO[0040] application apps-designer has sync enabled
INFO[0040] application apps-runtime has sync enabled
INFO[0040] application apps-server has sync enabled
INFO[0040] application apps-signalr has sync enabled
INFO[0040] application asrobots has sync enabled
INFO[0040] application auth-dex has sync enabled
INFO[0040] application auth-oauth2-proxy has sync enabled
INFO[0040] application automationhub-ah-frontdoor-service has sync enabled
INFO[0040] application automationhub-ah-open-api-service has sync enabled
INFO[0040] application automationhub-ah-tenant-service has sync enabled
INFO[0040] application automationhub-ah-web-client has sync enabled
INFO[0040] application automationsolutions has sync enabled
INFO[0040] application datapipeline-api has sync enabled
INFO[0040] application dataservice-designer has sync enabled
INFO[0040] application dataservice-runtime has sync enabled
INFO[0040] application dataservice-taskrunner has sync enabled
INFO[0040] application du-aimodelhost-2404 has sync enabled
INFO[0040] application du-aimodelhost-classifier-2404 has sync enabled
INFO[0040] application du-annotations has sync enabled
INFO[0040] application du-annotations-background-tasks has sync enabled
INFO[0040] application du-app-service has sync enabled
INFO[0040] application du-audit-cleanup has sync enabled
INFO[0040] application du-audit-service has sync enabled
INFO[0040] application du-classifier has sync enabled
INFO[0040] application du-deployments has sync enabled
INFO[0040] application du-digitizer has sync enabled
INFO[0040] application du-digitizer-cleanup has sync enabled
INFO[0040] application du-digitizer-worker-deployment has sync enabled
INFO[0040] application du-document-processor-cleanup has sync enabled
INFO[0040] application du-document-processor-service has sync enabled
INFO[0040] application du-document-types-service has sync enabled
INFO[0040] application du-document-types-service-cleanup has sync enabled
INFO[0040] application du-documentmanager-dm has sync enabled
INFO[0040] application du-documents-service has sync enabled
INFO[0040] application du-documents-service-cleanup has sync enabled
INFO[0040] application du-extended-ocr has sync enabled
INFO[0040] application du-extended-ocr-proxy has sync enabled
INFO[0040] application du-framework has sync enabled
INFO[0040] application du-framework-cleanup has sync enabled
INFO[0040] application du-framework-worker has sync enabled
INFO[0040] application du-frontend has sync enabled
INFO[0040] application du-measure-service has sync enabled
INFO[0040] application du-ocr has sync enabled
INFO[0040] application du-provisioning has sync enabled
INFO[0040] application du-services-fe has sync enabled
INFO[0040] application du-services-ikc has sync enabled
INFO[0040] application du-ssde has sync enabled
INFO[0040] application du-training-classifier-2404 has sync enabled
INFO[0040] application du-training-service has sync enabled
INFO[0040] application du-training-service-cleanup has sync enabled
INFO[0040] application du-training-ssde-2404 has sync enabled
INFO[0040] application identity-service-api has sync enabled
INFO[0040] application identity-service-web has sync enabled
INFO[0040] application insights-insightsportal has sync enabled
INFO[0040] application insights-insightsprovisioning has sync enabled
INFO[0040] application notificationcoreworker has sync enabled
INFO[0040] application notificationserviceapi has sync enabled
INFO[0040] application orchestrator has sync enabled
INFO[0040] application platform-authorization-service has sync enabled
INFO[0040] application platform-license-accountant has sync enabled
INFO[0040] application platform-license-accountant-worker has sync enabled
INFO[0040] application platform-license-resource-manager has sync enabled
INFO[0040] application platform-license-resource-manager-worker has sync enabled
INFO[0040] application platform-location-service has sync enabled
INFO[0040] application platform-messagebus-service has sync enabled
INFO[0040] application platform-organization-management-service has sync enabled
INFO[0040] application platform-portal has sync enabled
INFO[0040] application platform-resource-catalog-service has sync enabled
INFO[0040] application process-mining has sync enabled
INFO[0040] application process-mining-dbt-exec has sync enabled
INFO[0040] application process-mining-frontend has sync enabled
INFO[0040] application process-mining-technology-webapi has sync enabled
INFO[0040] application process-mining-technology-workerservice has sync enabled
INFO[0040] application publishermetaservice has sync enabled
INFO[0040] application pushgateway-prometheus-pushgateway has sync enabled
INFO[0040] application reloader-reloader has sync enabled
INFO[0040] application robotube has sync enabled
INFO[0040] application studio-governance-api has sync enabled
INFO[0040] application studio-governance-web has sync enabled
INFO[0040] application testmanager has sync enabled
INFO[0040] application usergroupresolverworker has sync enabled
INFO[0040] application usersubscriptionservice has sync enabled
INFO[0040] application webhook-service has sync enabled
INFO[0040] Pod etcd-server0 is healthy
INFO[0040] Running the health command - [etcdctl endpoint health --endpoints https://localhost:2379 --cacert /var/lib/rancher/rke2/server/tls/etcd/server-ca.crt --cert /var/lib/rancher/rke2/server/tls/etcd/server-client.crt --key /var/lib/rancher/rke2/server/tls/etcd/server-client.key]
INFO[0041] Pod etcd-server1 is healthy
INFO[0041] Running the health command - [etcdctl endpoint health --endpoints https://localhost:2379 --cacert /var/lib/rancher/rke2/server/tls/etcd/server-ca.crt --cert /var/lib/rancher/rke2/server/tls/etcd/server-client.crt --key /var/lib/rancher/rke2/server/tls/etcd/server-client.key]
INFO[0042] Pod etcd-server2 is healthy
INFO[0044] Waited for job uipath-check/grafana-vj8m5-curl-podfzvvb to reach status COMPLETED, desiredStatus [COMPLETED] with message CompletionsReached
INFO[0044] status COMPLETED is contained in desiredStatus [COMPLETED]
INFO[0044] Querying for running pod in namespace uipath-check, and job.Name grafana-vj8m5-curl-podfzvvb
INFO[0060] Fetching from helm-credential URL in argocd namespace
INFO[0061] Fetching from helm-credential URL in argocd namespace
INFO[0064] There were errors when reading cluster config: cannot parse proxy enabled: strconv.ParseBool: parsing "": invalid syntax
Ran cluster/ checks...
    Ran ACTIONCENTER checks...
        ✔ successful
    Ran AICENTER checks...
        ✔ successful
    Ran AIEVENTS checks...
        ✔ successful
    Ran AIMETERING checks...
        ✔ successful
    Ran AIRFLOW checks...
        ✔ successful
    Ran ARGOCD checks...
        ✔ successful
    Ran ASROBOTS checks...
        ✔ successful
    Ran AUTOMATIONHUB checks...
        ✔ successful
    Ran AUTOMATIONOPS checks...
        ✔ successful
    Ran AUTOMATIONSOLUTIONS checks...
        ✔ successful
    Ran BA checks...
        ✔ successful
    Ran CERT-MANAGER checks...
        ✔ successful
    Ran CILIUM checks...
        ✔ successful
    Ran DATAPIPELINE-API checks...
        ✔ successful
    Ran DATASERVICE checks...
        ✔ successful
    Ran DOCUMENTUNDERSTANDING checks...
        ✔ successful
    Ran ETCD checks...
        ✔ successful
    Ran GATEKEEPER checks...
        ✔ successful
    Ran GRAFANA checks...
        ✔ successful
    Ran INSIGHTS checks...
        ✔ successful
    Ran ISTIO checks...
        ✔ successful
    Ran LOGGING checks...
        ✔ successful
    Ran MAINTENANCE checks...
        ✔ successful
    Ran NODE checks...
        ✔ successful
    Ran NOTIFICATIONSERVICE checks...
        ✔ successful
    Ran ORCHESTRATOR checks...
        ✔ successful
    Ran PLATFORM checks...
        ✔ successful
    Ran POD checks...
        ✔ successful
    Ran PROCESSMINING checks...
        ✔ successful
    Ran RELOADER checks...
        ✔ successful
    Ran REPLICAS checks...
        ✔ successful
    Ran ROBOTUBE checks...
        ✔ successful
    Ran SFCORE checks...
        ✔ successful
    Ran TESTMANAGER checks...
        ✔ successful
    Ran WEBHOOK checks...
        ✔ successful
Checks complete!

De forma predeterminada, el comando health check comprueba el estado de todos los componentes. Sin embargo, también te permite comprobar estrictamente los componentes en los que estás interesado:

  • Si quieres excluir componentes de la ejecución, utiliza la marca --excluded.

    Por ejemplo, si no quieres comprobar el estado de SQL, ejecuta el siguiente comando:

    ./bin/uipathctl health check --excluded SQL
    ./bin/uipathctl health check --excluded SQL
    

    El comando comprueba el estado de todos los componentes, excepto para SQL.

  • Si quieres incluir solo ciertos componentes en la ejecución, utiliza la marca --included.

    Por ejemplo, si solo quieres comprobar el estado del DNS y el almacén de objetos, ejecuta el siguiente comando:

    ./bin/uipathctl health check --included DNS,OBJECTSTORAGE
    ./bin/uipathctl health check --included DNS,OBJECTSTORAGE
    

Analizando los registros

  1. Después de ejecutar una comprobación de estado, los registros muestran que falló la comprobación de estado de la aplicación Data Service.

    [DATASERVICE][DATASERVICE_HEALTH] Application health check failed: health status is Progressing and sync status is Synced
    ❌ [DATASERVICE]
        ❌ [DATASERVICE_HEALTH] Application health check failed: health status is Progressing and sync status is Synced
    
  2. Tras investigar más a fondo, queda claro que la aplicación Data Service falló porque los pods dataservice-runtime-8f5bb7d56-v5krg y dataservice-taskrunner-787df76c74-98h5l están en estado fallido. Si sigue analizando, puede encontrar que falta el dataservice-external-storage-secret .

    [POD][LIST_NAMESPACES] Retrieved 25 namespaces to check pod health
        ❌ [CANNOT_MOUNT_VOLUME] Pod uipath/dataservice-runtime-8f5bb7d56-v5krg cannot mount volume: MountVolume.SetUp failed for volume "external-storage-creds" : secret "dataservice-external-storage-secret" not found
        ❌ [CANNOT_MOUNT_VOLUME] Pod uipath/dataservice-runtime-8f5bb7d56-xs9t5 cannot mount volume: MountVolume.SetUp failed for volume "external-storage-creds" : secret "dataservice-external-storage-secret" not found
        ❌ [CANNOT_MOUNT_VOLUME] Pod uipath/dataservice-taskrunner-787df76c74-98h5l cannot mount volume: MountVolume.SetUp failed for volume "external-storage-creds" : secret "dataservice-external-storage-secret" not found
    ❌ [POD]
        ✔ [LIST_NAMESPACES] Retrieved 25 namespaces to check pod health
        ❌ [CANNOT_MOUNT_VOLUME] Pod uipath/dataservice-runtime-8f5bb7d56-v5krg cannot mount volume: MountVolume.SetUp failed for volume "external-storage-creds" : secret "dataservice-external-storage-secret" not found
        ❌ [CANNOT_MOUNT_VOLUME] Pod uipath/dataservice-runtime-8f5bb7d56-xs9t5 cannot mount volume: MountVolume.SetUp failed for volume "external-storage-creds" : secret "dataservice-external-storage-secret" not found
        ❌ [CANNOT_MOUNT_VOLUME] Pod uipath/dataservice-taskrunner-787df76c74-98h5l cannot mount volume: MountVolume.SetUp failed for volume "external-storage-creds" : secret "dataservice-external-storage-secret" not found
    
  3. Para solucionar este problema, asegúrate de proporcionar las credenciales correctas para el almacén de objetos en cluster_config.json.

Test de salud

Para ejecutar una prueba de estado, usa uno de los siguientes comandos, en función de la herramienta CLI que utilices:

  • Si utilizas uipathctl, ejecuta:

    ./bin/uipathctl health test
    ./bin/uipathctl health test
    
  • Si utilizas uipathtools, ejecuta:

    ./bin/uipathtools health test
    ./bin/uipathtools health test
    

De forma predeterminada, el comando health test ejecuta pruebas de estado en todos los componentes. Sin embargo, también te permite comprobar estrictamente los componentes en los que estás interesado:

  • Si quieres excluir componentes de la ejecución, utiliza la marca --excluded.

    Por ejemplo, si no quieres comprobar el estado de SQL, ejecuta el siguiente comando:

    ./bin/uipathctl health test --excluded SQL
    ./bin/uipathctl health test --excluded SQL
    

    El comando comprueba el estado de todos los componentes, excepto para SQL.

  • Si quieres incluir solo ciertos componentes en la ejecución, utiliza la marca --included.

    Por ejemplo, si solo quieres comprobar el estado del DNS y el almacén de objetos, ejecuta el siguiente comando:

    ./bin/uipathctl test --included DNS,OBJECTSTORAGE
    ./bin/uipathctl test --included DNS,OBJECTSTORAGE
    
Nota:

Si comparas la salida de los comandos check y test para la aplicación de Data Service, puedes ver que el primero valida el estado de la aplicación, mientras que el segundo comprueba el enrutamiento.

Problema conocido

Es posible que obtengas un mensaje de error similar al del siguiente ejemplo. Puede Actions ya que no se requiere ninguna acción por su parte.

E0621 23:32:56.426321   24470 reflector.go:138] external/io_k8s_client_go/tools/cache/reflector.go:167: Failed to watch *v1.Pod: context deadline exceeded
E0621 23:32:56.426392   24470 reflector.go:138] external/io_k8s_client_go/tools/cache/reflector.go:167: Failed to watch *v1.Pod: context deadline exceeded
E0621 23:32:56.444420   24470 reflector.go:138] external/io_k8s_client_go/tools/cache/reflector.go:167: Failed to watch *v1.Pod: context deadline exceeded
E0621 23:32:56.446150   24470 reflector.go:138] external/io_k8s_client_go/tools/cache/reflector.go:167: Failed to watch *v1.Pod: context deadline exceeded
E0621 23:32:56.513357   24470 reflector.go:138] external/io_k8s_client_go/tools/cache/reflector.go:167: Failed to watch *v1.Pod: context deadline exceeded
E0621 23:32:56.426321   24470 reflector.go:138] external/io_k8s_client_go/tools/cache/reflector.go:167: Failed to watch *v1.Pod: context deadline exceeded
E0621 23:32:56.426392   24470 reflector.go:138] external/io_k8s_client_go/tools/cache/reflector.go:167: Failed to watch *v1.Pod: context deadline exceeded
E0621 23:32:56.444420   24470 reflector.go:138] external/io_k8s_client_go/tools/cache/reflector.go:167: Failed to watch *v1.Pod: context deadline exceeded
E0621 23:32:56.446150   24470 reflector.go:138] external/io_k8s_client_go/tools/cache/reflector.go:167: Failed to watch *v1.Pod: context deadline exceeded
E0621 23:32:56.513357   24470 reflector.go:138] external/io_k8s_client_go/tools/cache/reflector.go:167: Failed to watch *v1.Pod: context deadline exceeded

Validación profunda

Validación profunda

El comando diagnose proporciona información detallada sobre el estado del clúster. Te ayuda a identificar problemas en todos los niveles, como SQL, almacén de objetos, nodo, secreto, Istio, redes, etc.

  • Cubre los comandos check y test .
  • Ejecuta las comprobaciones de requisitos previos realizadas antes de la instalación de Automation Suite para validar los cambios en la configuración del entorno que se realizaron después de la instalación y que pueden ser la posible causa del problema.
  • Se ejecuta en todos los nodos para recopilar cualquier problema específico del nodo, como la falta de disponibilidad de recursos, cualquier interferencia en la red, etc.

Para ejecutar una comprobación de diagnóstico, utiliza uno de los siguientes comandos, dependiendo de la herramienta CLI que utilices:

  • Si utilizas uipathctl, ejecuta:

    ./bin/uipathctl health diagnose cluster_config.json --versions versions/helm-charts.json
    ./bin/uipathctl health diagnose cluster_config.json --versions versions/helm-charts.json
    
  • Si utilizas uipathtools, ejecuta:

    ./bin/uipathtools health diagnose cluster_config.json --versions versions/helm-charts.json
    ./bin/uipathtools health diagnose cluster_config.json --versions versions/helm-charts.json
    
Nota:

La muestra anterior se recorta. Los registros reales tienen más información. Observará que el comando diagnose se ejecuta en varios niveles, como la infraestructura, las redes, el almacenamiento, los pods, los DNS, etc.

Analizando los registros

Hay dos posibles problemas que puedes observar en los registros anteriores:

  • Istio tiene una configuración incorrecta, lo que puede causar problemas para acceder a la plataforma Document Understanding:

    [ISTIO][ISTIO_SYNC_STATUS] Istio sync is up-to-date
        ❌ [ISTIO_ENVOY_CONFIG_STATUS] Istio Envoy configs are not healthy: Error [IST0101] (VirtualService uipath/du-platform-vs) Referenced host:port not found: "aistorage:5000"
    ❌ [ISTIO]
        ✔ [ISTIO_SYNC_STATUS] Istio sync is up-to-date
        ❌ [ISTIO_ENVOY_CONFIG_STATUS] Istio Envoy configs are not healthy: Error [IST0101] (VirtualService uipath/du-platform-vs) Referenced host:port not found: "aistorage:5000"
    
  • El servicio de datos no está disponible. Consulta Ceph en el ejemplo de código.

    [DATASERVICE][DATASERVICE_HEALTH] Application health check failed: health status is Progressing and sync status is Synced
    ❌ [CANNOT_MOUNT_VOLUME] Pod uipath/dataservice-runtime-8f5bb7d56-v5krg cannot mount volume: (combined from similar events): Unable to attach or mount volumes: unmounted volumes=[external-storage-creds], unattached volumes=[workload-socket is-secrets openssl istio-podinfo temp-location cert-location istio-data external-storage-creds workload-certs istio-envoy java domain-cert-config edk2 credential-socket tmp additional-ca-cert-config pem istiod-ca-cert istio-token app-secrets ceph-storage-creds]: timed out waiting for the condition
        ❌ [CANNOT_MOUNT_VOLUME] Pod uipath/dataservice-runtime-8f5bb7d56-xs9t5 cannot mount volume: MountVolume.SetUp failed for volume "external-storage-creds" : secret "dataservice-external-storage-secret" not found
        ❌ [CANNOT_MOUNT_VOLUME] Pod uipath/dataservice-taskrunner-787df76c74-98h5l cannot mount volume: MountVolume.SetUp failed for volume "external-storage-creds" : secret "dataservice-external-storage-secret" not found
    ❌ [DATASERVICE]
        ❌ [DATASERVICE_HEALTH] Application health check failed: health status is Progressing and sync status is Synced
    ❌ [CANNOT_MOUNT_VOLUME] Pod uipath/dataservice-runtime-8f5bb7d56-v5krg cannot mount volume: (combined from similar events): Unable to attach or mount volumes: unmounted volumes=[external-storage-creds], unattached volumes=[workload-socket is-secrets openssl istio-podinfo temp-location cert-location istio-data external-storage-creds workload-certs istio-envoy java domain-cert-config edk2 credential-socket tmp additional-ca-cert-config pem istiod-ca-cert istio-token app-secrets ceph-storage-creds]: timed out waiting for the condition
        ❌ [CANNOT_MOUNT_VOLUME] Pod uipath/dataservice-runtime-8f5bb7d56-xs9t5 cannot mount volume: MountVolume.SetUp failed for volume "external-storage-creds" : secret "dataservice-external-storage-secret" not found
        ❌ [CANNOT_MOUNT_VOLUME] Pod uipath/dataservice-taskrunner-787df76c74-98h5l cannot mount volume: MountVolume.SetUp failed for volume "external-storage-creds" : secret "dataservice-external-storage-secret" not found
    

Problemas conocidos

Es posible que obtengas un mensaje de error similar al del siguiente ejemplo. Puede Actions ya que no se requiere ninguna acción por su parte.

Servicios públicos adicionales

Facilidades adicionales

Todos los comandos de la herramienta de diagnóstico de Automation Suite (check, testy diagnose) admiten filtrado y formatos de salida adicionales.

La siguiente tabla describe los filtros disponibles para la herramienta de diagnóstico y proporciona ejemplos de uso.

FiltrosDescripciónUsos
--includedLista separada por comas de los servicios para incluir en la validación./bin/uipathctl health diagnose cluster_config.json --versions versions/helm-charts.json --included ISTIO,INSIGHTS
Este comando ejecuta el diagnóstico solo frente a Istio e Insights.
--excludedLista separada por comas de los servicios para excluir de la validación./bin/uipathctl health test --excluded ISTIO,INSIGHTS
Este comando ejecuta la prueba en todo el clúster, excepto Istio e Insights.

Formato de salida

La herramienta de diagnóstico de Automation Suite puede generar informes en varios formatos: json, yaml, texty junit. Puedes pasar estos valores a cualquiera de los comandos a través de la --output . Estos formatos de salida son útiles cuando desea aprovechar estas herramientas para crear su propio marco de resolución de problemas sobre ellas.

Usos de ejemplo

UsoEjemplo de resultado
./bin/uipathctl health check --included DATASERVICE --output json
./bin/uipathtools health check --included DATASERVICE --output json
./bin/uipathctl health check --included DATASERVICE --output json
./bin/uipathtools health check --included DATASERVICE --output json
{
  "cluster/": {
    "DATASERVICE": [
      {
        "name": "DATASERVICE_HEALTH",
        "description": "Application health check failed: health status is Progressing and sync status is Synced",
        "status": "failed"
      }
    ]
  }
}
{
  "cluster/": {
    "DATASERVICE": [
      {
        "name": "DATASERVICE_HEALTH",
        "description": "Application health check failed: health status is Progressing and sync status is Synced",
        "status": "failed"
      }
    ]
  }
}
./bin/uipathctl health check --included DATASERVICE --output yaml
./bin/uipathtools health check --included DATASERVICE --output yaml
./bin/uipathctl health check --included DATASERVICE --output yaml
./bin/uipathtools health check --included DATASERVICE --output yaml
--- 
locationType: cluster
DATASERVICE:
  - name: DATASERVICE_HEALTH
    description: "Application health check failed: health status is Progressing and sync status is Synced"
    status: failed
--- 
locationType: cluster
DATASERVICE:
  - name: DATASERVICE_HEALTH
    description: "Application health check failed: health status is Progressing and sync status is Synced"
    status: failed
./bin/uipathctl health check --included DATASERVICE --output text
./bin/uipathtools health check --included DATASERVICE --output text
./bin/uipathctl health check --included DATASERVICE --output text
./bin/uipathtools health check --included DATASERVICE --output text
Checks run on cluster/[DATASERVICE][DATASERVICE_HEALTH] Application health check failed: health status is Progressing and sync status is Synced
Checks run on cluster/
❌ [DATASERVICE]
❌ [DATASERVICE_HEALTH] Application health check failed: health status is Progressing and sync status is Synced
./bin/uipathctl health check --included DATASERVICE --output junit
./bin/uipathtools health check --included DATASERVICE --output junit
./bin/uipathctl health check --included DATASERVICE --output junit
./bin/uipathtools health check --included DATASERVICE --output junit
<testsuite name="Health" tests="1" errors="0" failures="1" time="0" timestamp="2023-06-22T01:59:08.313362+05:30" hostname="">
  <testcase name="DATASERVICE_HEALTH" classname="" time="0">
    <failure message="Application health check failed: health status is Progressing and sync status is Synced" type=""></failure>
  </testcase>
</testsuite>
<testsuite name="Health" tests="1" errors="0" failures="1" time="0" timestamp="2023-06-22T01:59:08.313362+05:30" hostname="">
  <testcase name="DATASERVICE_HEALTH" classname="" time="0">
    <failure message="Application health check failed: health status is Progressing and sync status is Synced" type=""></failure>
  </testcase>
</testsuite>

Leer informes de diagnóstico

Registros de INFO

Los registros de información en verde muestran que las comprobaciones requeridas han sido satisfactorias. Sin embargo, debe comprobar debidamente el uso del disco o de la memoria para evitar errores ocultos.

Mensajes de ADVERTENCIA

Aunque estos mensajes no indican un riesgo elevado, es posible que tenga que rectificarlos, ya que podrían afectar a algunos servicios en determinados escenarios.

Mensajes de ERROR

Debe solucionar los problemas indicados en estos mensajes, ya que afectan a algún servicio del clúster.

Servicio caído del servidor Rke2 o del agente Rke2

Si estos servicios no están operativos, significa que el nodo está inactivo. Intente reiniciar el servicio utilizando systemctl restart <service-name>, ya que esto debería solucionar el problema.

Tamaño del directorio ubicado en /var/lib

Tamaño del directorio ubicado en /var/lib ya que Kubernetes lo utiliza para almacenar sus datos. Si el directorio está lleno, pueden surgir varios problemas. Para evitar estos problemas, asegúrese de aumentar su tamaño.

Versión Rke2

El informe muestra la versión rke2 como referencia.

Presión del disco o presión de la memoria

En todos los nodos, se especifica si están bajo la presión del disco o de la memoria. Si esto sucede, las cargas de trabajo en estos nodos podrían empezar a presentar problemas. Compruebe si hay otros procesos en ejecución en estos nodos que estén consumiendo recursos y elimínelos si es el caso.

Estado de los servicios Ceph

Se utiliza Ceph como almacenamiento de objetos S3 para guardar registros y archivos de distintas aplicaciones. Es posible consultar el estado de sus servicios. Si no están operativos, es posible que deba reiniciarlos. Asegúrese de comprobar también si el disco que utiliza Ceph está lleno.

Puertos 443 y 31443

Los puertos 443 y 31443 deben estar abiertos en el nombre de host proporcionado. El informe indica si no están accesibles. Asegúrese de abrir los puertos apropiados si así se le indica.

Validez del certificado

La herramienta comprueba si el certificado cargado es válido para el nombre de host proporcionado y si este no ha caducado. Si el certificado no cumple estos criterios, aparecerán errores. Para evitarlo, asegúrese de comprobar el certificado cargado y cambiarlo en caso necesario.

GPU

Dado que algunos servicios requieren que la GPU esté presente en algunos nodos del clúster, la herramienta de diagnósticos de Automation Suite comprueba si hay nodos GPU e imprime el número de dichos nodos. Si cree que hay nodos GPU presentes, pero no aparecen aquí, significará que algo ha ido mal en la configuración de la GPU.

Registro de Docker

DockerRegistry es un componente importante que utilizan algunos servicios. Si está inactivo, debes investigar el problema y realizar un reinicio.

Servicios ArgoCD no operativos

ArgoCD es nuestra herramienta de gestión del ciclo de vida de las aplicaciones (ALM). Si cualquiera de sus servicios no está operativo, otras aplicaciones pueden quedar obsoletas o tener otros problemas. La recuperación de estos servicios es importante y puede requerir una mayor depuración.

Aplicaciones ArgoCD ausentes o degradadas

La herramienta de diagnósticos de Automation Suite muestra si las aplicaciones de ArgoCD faltan o están degradadas.

  • Si faltan aplicaciones, vaya a la interfaz de usuario de ArgoCD y sincronícela.
  • Si las aplicaciones están degradadas, es necesario realizar una depuración adicional para investigar los errores mostrados por ArgoCD.

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