# Troubleshooting

> Solutions for temp directory errors, missing IIS modules, and tenant-selection access errors in standalone Test Manager installation.

If you run into installation or upgrade issues, consider the following troubleshooting scenarios:

## Failed to create temp directory

**Description**: When you install or upgrade to this version, the process fails with the following error message: "SFXCA; Failed to create temp directory. Error code 5".

**Solution**: Run the Test Manager installer with administrative privileges. To do this, open the Command Prompt on your machine where you intend to perform the installation. Execute the following command: `UiPathTestManager.msi/l*vx log.txt`. This command installs Test Manager while creating a detailed log file (`log.txt`) which helps in troubleshooting, if issues occur during installation.

## The following Windows features need to be enabled in Windows settings

You might run into this installation error if you have missing IIS modules.

![Windows Features dialog listing IIS modules required for Test Manager](https://dev-assets.cms.uipath.com/assets/images/test-manager/test-manager-docs-image-125742-a938a953-8bee7bde.webp)

To solve this issue, make sure that you have installed all the IIS modules. For more information, see [Software Requirements and Prerequisites](https://docs.uipath.com/test-manager/standalone/2025.10/installation-guide/test-manager-software-requirements#software-requirements-and-prerequisites).

## You don't have the necessary rights to access this application

This error occurs when you are logged in to the **host** tenant instead of your organization's tenant. The host tenant does not have the necessary rights to access Test Manager.

If you have previously logged in using the host tenant, you need to change it to **Default**.

1. You get the following message if the tenant is set to **host**.

   ![Message shown when Test Manager is accessed while the tenant is set to host](https://dev-assets.cms.uipath.com/assets/images/test-manager/test-manager-docs-image-125534-bc4f64ff-2081880e.webp)
2. Select the logout button.
3. Go to **Change** to specify the tenant.

   ![Test Manager login screen with the Change option for selecting a tenant](https://dev-assets.cms.uipath.com/assets/images/test-manager/test-manager-docs-image-127259-65ac20ab-05ace67f.webp)
4. In the **Tenant Name** enter **Default** as your tenant.
5. Enter your credentials and select **Log in**.