# Chat

> Build paths for chat-based conversational agents, deployable across any supported chat channel, with usage monitoring and feedback.

## Build paths

You have two build paths to choose from:

* **[Build in Maestro Flow](./conversational-agents-flow.md)** — **the entire chat experience modeled as a Flow**. Lets you control the conversation routing, combine LLM-driven turns with deterministic messages, and launch other automation nodes behind-the-scenes while the chat continues.
* **[Build in Agent Builder](./conversational-agents-agent-builder.md)** — a **single-prompt chat agent** with tools and context. Fastest way to stand up a straightforward chat assistant that can respond and perform actions.

:::note
Both build paths surface to end-users as a chattable *Conversational Agent* on the [**same deployment channels**](./conversational-agents-deployment.md). Switching between build paths is transparent to your users — the interaction channels stay the same.

Additionally, an Agent Builder conversational agent can be imported into Flow as a conversational agent node - so you can evolve the use case into a Flow without losing the agent you already built.
:::

## Related pages

The following pages apply to conversational chat agents regardless of build path:

* [Deployment](./conversational-agents-deployment.md) — channel deployment, feature availability per channel, and configuration steps.
* [Licensing](./conversational-agents-licensing.md) — pricing plans, consumption factors, and planning scenarios.
* [Observability](./conversational-agents-observability.md) — dashboard metrics, user-feedback review, and trace debugging.

Also see:

* [Overview](./conversational-agents.md) — entrypoint for chat and voice conversational agents on the UiPath platform.
* [Voice](./conversational-agents-voice.md) — build a voice agent for phone calls.