UiPath Cloud Platform

About Services

Services are instances of an application. Currently, Cloud Platform supports only instances of Orchestrator. In this context, a service is an Orchestrator tenant linked to your Cloud Platform account in the cloud.


A new tenant, called "Default", is created automatically for every Cloud Platform account, so you don't have to go through the on-premises Orchestrator installation process. Your tenants have instant access to new functionalities, because we took over the task of upgrading Orchestrator to the newest release.

If your account is on the Enterprise plan, you can create multiple tenants for your organization's needs. The user with Account Owner role has access by default to all the tenants within the account, having the Administrator role. The Account Owner cannot be deleted from a tenant.


You can manage services within your Cloud Platform account if you have the Account Owner or Account Administrator role. These roles allow you to manage service users, view service telemetry data, create, edit, delete, disable or enable services.

Multitenancy enables you to isolate data, with only one instance of Orchestrator. This feature facilitates automating different departments from your company and ensures the desired authorization of Orchestrator data per department.


Note that all the data is stored in the cloud, in a database shared between multiple tenants.

The Services page, the landing page after logging in, also accessible from the Services menu item, displays all the relevant information about your account's tenants: name, number of Attended, Unattended, Development and NonProduction Robots, status, and action buttons for each tenant. The page also displays a collapsible section containing information to help you at the beginning of your automation journey.

A service can be enabled or disabled at any point, in the Services page, by any of its users with Administrator role.

The status of a service may be:

  • Enabled - the service is active and it can be accessed by users with specific permissions for that tenant.
  • Disabled - the service is not active and it can't be accessed.
  • Provisioning - the service was just created and is still in the process of being provisioned. If the creation is successful, the status becomes shortly Enabled.
  • Failed - the process of creating a new service has failed.

Accessing Services

If you have the necessary permissions to access a certain service and the service's status is Enabled, click on the service's name. The Orchestrator tenant opens in a new browser window.

Here you can perform all the operations allowed by your assigned role within that service.

Automation Quick Start

The section displayed just above your services offers you a quick overview of the various components of the Cloud Platform, their capabilities, links for download and documentation:

  • Studio - this subsection provides links to download the latest Community Edition version, to the Resource Center page to choose the desired Enterprise Edition version, and to the Studio guide.
  • Orchestrator - this subsection provides instructions on how to access your services and a link to the Orchestrator guide.
  • Robot - this subsection provides links to the UiPath Robot on Azure Marketplace, which assists you in provisioning Robots in the cloud, to the instructional video, and to the Robot guide.

Click Hide Details to collapse the section.
Click Show Details to expand the section.
Click Getting Started to display Cloud Platform's Introduction video.

About Services

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