- Overview
- Requirements
- Pre-installation
- Preparing the installation
- Downloading the installation packages
- Configuring the OCI-compliant registry
- Granting installation permissions
- Installing and configuring the service mesh
- Installing and configuring the GitOps tool
- Installing the External Secrets Operator in Kubernetes
- Applying miscellaneous configurations
- Running uipathctl
- Installation
- Post-installation
- Migration and upgrade
- Monitoring and alerting
- Cluster administration
- Product-specific configuration
- Orchestrator advanced configuration
- Configuring Orchestrator parameters
- Configuring appSettings
- Configuring the maximum request size
- Overriding cluster-level storage configuration
- Configuring NLog
- Saving robot logs to Elasticsearch
- Configuring credential stores
- Configuring encryption key per tenant
- Cleaning up the Orchestrator database
- Skipping host library installation
- AI Trust Layer
- Troubleshooting
- The backup setup does not work due to a failure to connect to Azure Government
- Pods in the uipath namespace stuck when enabling custom node taints
- Unable to launch Automation Hub and Apps with proxy setup
- Velero backup fails with FailedValidation error
- External Secrets troubleshooting
- Temporal as a Service troubleshooting
- AI Center and Document Understanding pods fail to start with TLS certificate verification enabled
- TLS certificate validation errors
- Fluentd does not export logs in IPv6 environments
- Studio Desktop cannot load Integration Service connectors and activities
- Manual ArgoCD NetworkPolicy mitigation (GHSA-47m3-95c7-g2g8)
- Configuring resource requests and limits for uipathctl-created workloads
Troubleshooting tools
Diagnostics tool and support bundle for troubleshooting Automation Suite on EKS/AKS.
Automation Suite bundles two troubleshooting tools that can assist technicians and cluster administrators in diagnosing and addressing problems across various components.
Diagnostics tool
The Automation Suite diagnostics tool is a self-help tool that runs a set of checks and provides a synopsis of what is wrong and the potential root cause.
We recommend that you use this tool as the first step if you face any issue.
Support bundle
The Automation Suite support bundle tool collects application-level logs of UiPath® services and other software components, such as Istio and ArgoCD. The Automation Suite support bundle tool also contains historical records you can use to analyze patterns when troubleshooting a problem. Detailed logs are particularly helpful when the potential root cause of an issue is not evident just by looking at the state of the cluster.
The Automation Suite support bundle tool is also needed when asking for guidance or a fix from the UiPath® Support team as they need it for analysis purposes.
The Automation Suite support bundle tool does not collect or store any PII or confidential data of you, your user, or your automation. UiPath® applications do not leak or log any confidential information in their records. At the platform level, the log collector is designed to mask any such critical information.