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Automation Suite on EKS/AKS installation guide

Issue with connecting to the Multi-AZ database server

Solutions for Multi-AZ database connection failures in Automation Suite on EKS/AKS.

Description​

You get the Connecting to a mirrored SQL Server instance using the MultiSubnetFailover connection option is not supported error when connecting to Multi-AZ database while using the MultiSubnetFailover=True parameter in the connection string.

Solution​

To fix the issue, you must ensure that you are using the listener endpoint and not the normal endpoint.

Note:

If you try to connect to the normal endpoint without the MultiSubnetFailover=True parameter in the connection string, this could lead to issues.

If you are using a Multi-AZ with Always On SQL setup, more details about the options for RDS can be found in Amazon documentation for Multi-AZ deployments for Amazon RDS for Microsoft SQL Server.

  • Description​
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