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Automation Hub User Guide
Last updated 2024年3月14日

Migration FAQ

Before Migration

How to get Started?

How does this affect my current License & Pricing Plan?

  • The current Automation Hub license agreement isn't affected by this change. However, the license will be adjusted to match the new setup.
  • The pricing also doesn't change after you migrate.

Azure Active Directory integration - why is this important before the migration?

  • Azure Active Directory plays an important role in the Full Migration process, as it impacts the way users will be notified when the operation is done.
  • Based on the status of your Azure Active Directory connection, please consider the following options for the Full Migration:

    • Full Migration with the Azure Active Directory Connected - With this option, we won't notify your users (via e-mail) when the migration is performed.
    • Full Migration without the Azure Active Directory connected - This option will trigger an e-mail invitation to all the existing Active and Pending users from Automation Hub to join Automation Cloud.

During Migration

What is a Full Migration?

Full Migration with the Azure Active Directory Connected

  • With this option, we won't notify your users (via e-mail) when the migration is performed.
  • You can control what e-mail to send (manually) to your users and at what time.
  • All the users from the existing Automation Hub instance that are part of the connected Azure Active Directory will access the service.
  • The uses that aren't part of Azure Active Directory will have to be added manually in Automation Cloud to regain access to Automation Hub.
  • All URLs will be changed, and redirects will be in place to shift users to the new experience. 

Full Migration without the Azure Active Directory connected

  • This option will trigger an e-mail invitation to all the existing Active and Pending users from Automation Hub to join Automation Cloud.
  • The users will have to accept the Automation Cloud invitation to access Automation Hub in the new setup.
  • All users will be imported to Automation Cloud and will gain basic permissions, as part of the Everyone group.
  • All URLs will be changed, and redirects will be in place to shift users to the new experience. 

What is a Partial Migration?

  • The Partial Migration is an experience that allows only one user to interact with Automation Hub integrated with Automation Cloud.
  • The activity and data won't be affected by this migration. The database and user activity remains the same, which means that:

    • All new automations created by the migrated user will be visible also to the other users.
    • All new automations created by non-migrated users will be visible to the migrated user.
  • When you are ready for the rollout, you can perform the Full Migration from Automation Hub → Admin → Account → Settings.

After Migration

What changes in the interface?

  • The new Automation Cloud experience brings minimal changes to the Automation Hub interface. Affected areas are User Groups, User Management, Left Navigation, Tenant Switcher, Logo Update/Co-branding. See more info here.

Is my data safe?

  • Your information is safe and unbroken during the migration and after it
  • As soon as the migration is completed, your data, settings, and users remain as they were before the migration.
  • Open API tokens and API request URLs remain the same

Can I undo the migration?

  • Yes. We can roll back the migration and revert to the initial state. The action can be done by our support teams - raise a ticket here.

What happens if I use other On Prem products?

  • You can continue using Orchestrator and other products that you already have installed On-Prem. If at some point you are considering migrating to Orchestrator Cloud, then you can use our migration tool to have Orchestrator, Automation Hub, and other cloud products in Automation Cloud.

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