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Automation Cloud Admin Guide
Last updated Mar 15, 2024

Allocating user licenses

Note:

The instructions on this page are only applicable if user license management is enabled for your organization.

If user license management is disabled, user licenses are not allocated to user accounts directly. Instead, they are allocated to tenants, in the same way as you allocate robot and service licenses. User licenses are then consumed by users in that tenant on a first-come-first-serve basis.

 

Allocation options

You can allocate user licenses to the accounts of your users in one of two ways:

Using license allocation rules

This is an option that lets you perform setup one time and not have to worry about allocating licenses in the future.

To automatically allocate user licenses, you must:

  1. Set up a license allocation rule for a group.
  2. Add user accounts to the group to grant the licenses in the allocation rule.

If your groups are already configured for the main user roles, adding a user to a group lets you set up that user's account with everything they need for working in Automation Cloud.

When added to a group, a user inherits the licenses granted by the group's license allocation rule.

Note: But make sure your groups are set up according to the needs for each set of users because group members also inherit the service-level roles that are assigned to the group throughout the different tenants and services, and the robot configuration defined for the group in UiPath Orchestrator. Learn more about working with groups.

The default groups that we provide are pre-configured with all these settings for the main automation personas. You can customize these groups, or create additional groups with custom settings.

Allocating licenses to users

You can also allocate user licenses to a user account directly.

Important: Direct license allocation overwrites any licenses that the user account inherited from the groups to which they belong so that they can only use the directly-allocated licenses. Other group-inherited settings are not affected.

Managing license allocation rules

If you want to automatically assign one or more user licenses to accounts when they are added to a group, you can set up a license allocation rule for a group.

Viewing existing rules

  1. Go to Admin, select the organization, and then click Licenses.
  2. At the bottom of the page, click License Allocations to Groups to expand that section:


All the groups that currently have a license allocation rule set up are listed in this section, along with the types of user licenses that the rules assign:



Editing a license allocation rule

  1. Click the Edit group allocation rule icon at the right end of the row:


    The Edit Group Allocation Rule panel opens at the right of the window.

  2. Select the checkboxes for the licenses you want to allocate, or deselect the ones you no longer want to allocate.
  3. Click Save at the bottom of the panel.
  4. If needed click Refresh above the table, on the right, to refresh the table to see your changes.

Adding a license allocation rule

  1. Click Create Allocation Rule above the table, to the right:


  2. In the Add groups box, type to search for the name of a group and then select the group from the search results.
  3. Select the checkboxes for the licenses you want to allocate to members of this group.
  4. Click Save at the bottom of the panel.
  5. If needed click Refresh above the table, on the right, to refresh the table to see your new rule.

All current members of this group now have the selected licenses allocated to them, within the limit of licenses available for your organization.

From now on:

  • When you add users to this group, they automatically receive the licenses in the allocation rule.
  • If you remove a user from the group, the licenses they inherited from the group are removed.
  • If you allocate a license to a user directly, no group allocation rules apply to them anymore. They keep only those licenses that were allocated directly.

Managing licenses allocated to users

Another way to allocate user licenses from your organization's pool is to allocate the license directly to specific users.

Note: This method of allocating user licenses is also known as direct allocation.
Important:
  • When you allocate a license to a user, any licenses they inherited from group allocation rules are released and the user retains only those licenses that are assigned directly.

  • Any licenses inherited by a user via a group are released after 3 months of user inactivity.

Viewing allocated user licenses

  1. Go to Admin, select the organization, and then click Licenses.
  2. At the bottom of the page, click License Allocations to Users to expand that section:


All the users that currently have a license directly allocated to them are listed in this section, along with the types of user licenses assigned to them:



Allocating licenses to users

  1. Click Allocate Licenses above the table, to the right:


    The Allocate Licenses panel opens at the right of the window.

  2. In the Add users box, type to search for a user and then select the user from the search results.

    You can add multiple users if you want to allocate the same licenses to all users.

  3. Select the checkboxes for the licenses that you want to allocate to the selected users.
  4. Click Save at the bottom of the panel.
  5. If needed click Refresh above the table, on the right, to refresh the table to see the new users.

Editing a user's licenses

  1. Click the Edit license allocation icon at the right end of the row:


    The Edit license allocation panel opens at the right of the window.

  2. Edit the user's allocated licenses:
    • To remove the allocated licenses and allow the user to inherit licenses from group memberships, if any, select Use Group allocation rule.
    • To change the licenses assigned to the user, under Allocate to User, select only the checkboxes for the licenses they should have.
  3. Click Save at the bottom of the panel.
  4. If needed click Refresh above the table, on the right, to refresh the table.

The Licenses column is updated and now shows the updated list of licenses for the user.

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