automation-cloud
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- Getting started
- Data security and compliance
- Organizations
- Authentication and security
- Licensing
- Tenants and services
- Accounts and roles
- External applications
- Notifications
- Logging
- Troubleshooting
- About troubleshooting
- Frequently encountered errors
- Migrating to Automation Cloud™
Frequently encountered errors
Automation Cloud Admin Guide
Last updated Sep 30, 2024
Frequently encountered errors
Signing in to your Orchestrator service from the Assistant redirects you to the SSO page. In some browsers, you may be prompted to open UiPath Assistant. This happens due to the Assistant's protocol handler not being added to the browser's group policies.
To prevent this behavior, make sure to follow the next steps, depending on the browser (Chrome/Microsoft Edge):
The
net::ERR_CERT_AUTHORITY_INVALID
error occurs when your certificate expires or is involved in a certificate rotation process, indicating that it is now invalid.
It is most likely that the error occurs for the following reasons:
-
You cannot access Automation CloudTM;
-
Your robot is disconnected.
To fix this error, take the steps, described in the following example: