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UiPath Apps

The UiPath Apps Guide

Apps On-Prem Troubleshooting

This section covers troubleshooting procedures applicable for UiPath Apps in the Automation Suite environment, especially during installation or configuration.


Message: UNEXPECTED INCONSISTENCY; RUN fsck MANUALLY

While installing or upgrading Automation Suite, if the MongoDB pods cannot mount to the PVC pods, the following error message is displayed:
UNEXPECTED INCONSISTENCY; RUN fsck MANUALLY

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Recovery steps

If you encounter the error above, follow the recovery steps below:

  1. SSH to the system by running the following command:
ssh <user>@<node-ip>
  1. Check the events of the PVC and verify that the issue is related to the PVC mount failure due to file error. To do this, run the following command:
export KUBECONFIG=/etc/rancher/rke2/rke2.yaml PATH=$PATH:/var/lib/rancher/rke2/bin:/usr/local/bin
kubectl get events -n mongodb
kubectl get events -n longhorn-system
  1. Check the PVC volume mentioned in the event and run the fsck command.
fsck -a <pvc-volume-name>
Eg - fsck -a /dev/longhorn/pvc-5abe3c8f-7422-44da-9132-92be5641150a
  1. Delete the failing MongoDB pod to properly mount it to the PVC.
kubectl delete pod <pod-name> -n mongodb

Updated 8 months ago

Apps On-Prem Troubleshooting


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