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UiPath AI Center

UiPath AI Center

General AI Center Troubleshooting and FAQs

Message: Failed to upload item(s), it may be due to a slow or lost internet connection

When uploading dataset files, the following error can occur:
Failed to upload item(s), it may be due to a slow or lost internet connection

Possible cause

This error message can show up because of some browser configurations.

Solution

Open browser console and get the DNS of the objectstore url. It will be of the form objectstore.xxx.xx
Make sure that the objectstore DNS is resolvable either by adding to host file or talking to your network administrator
Once the DNS is resolved, if the certificate is not trusted, make sure you trust the certificate inside your browser before uploading the item.


Issue: Error on Pipelines pages even though permissions are in place for running pipelines

When trying to view or run pipelines, an error can be occur, even though permissions to run pipelines are in place.

Solution

In order to run and view pipelines, Read permissions on the ML Packages are mandatory.


Issue: Service deployment can get stuck because of the DATABASECHANGELOGLOCK lock not being released by one service

On rare occasions, if you restart the machine two times consecutively, service deployment can get stuck because of the DATABASECHANGELOGLOCK lock not being released by one service. In this case you will see AI Center pods restarting continuously.

Solution

Run the following SQL command in the AI Center database to release the lock:

UPDATE DATABASECHANGELOGLOCK SET LOCKED = 0, LOCKGRANTED = null, LOCKEDBY = null

Updated 27 days ago

General AI Center Troubleshooting and FAQs


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