# Dedicated Microsoft Teams App

> A dedicated Microsoft Teams App gives each conversational agent its own channel in Teams, providing a context-aware experience separate from the shared UiPath Autopilot Teams App.

A dedicated Microsoft Teams App gives each conversational agent its own channel in Teams, providing a context-aware experience separate from the shared UiPath Autopilot Teams App.

Using a dedicated Teams App offers the following advantages:

- **Persistent context** — Each agent maintains its own chat history. Switching between agents no longer resets your conversation.
- **Reduced friction** — Access your agents directly from the Teams sidebar without using the **Switch Agent** command.
- **Concurrent conversations** — Run multiple agents simultaneously without overlap or confusion.

## Prerequisites

- The conversational agent must be published and deployed to Orchestrator.
- You must have permission to upload custom apps in Microsoft Teams.

## Create a dedicated Teams App

Create and deploy a dedicated Teams App for a specific conversational agent.

1. Go to **Agents** > **Instance Management** and open your conversational agent's management page.
2. Select the **Channels** tab.
3. Select **Create a Teams App** and configure the following options:
   - **Logo** — Optional. Add a logo that meets the [Teams app icon guidelines](https://learn.microsoft.com/en-us/microsoftteams/platform/concepts/design/design-teams-app-icon-store-appbar).

   :::note
   The app name is set automatically from your agent name. Teams app names cannot exceed 42 characters, so longer agent names are automatically truncated.
   :::

   :::note
   UiPath provisions an Azure Bot resource in the background. Provisioning takes approximately 3–5 minutes.
   :::

4. When provisioning is complete, select **Download** to save the Teams manifest ZIP file.
5. Upload the manifest to your Microsoft Teams environment. For instructions, see [Upload an app in Microsoft Teams](https://learn.microsoft.com/en-us/microsoftteams/platform/concepts/deploy-and-publish/apps-upload).

The dedicated Teams App is available in Microsoft Teams. Users can access the agent directly from the Teams sidebar.