Notifications offer ordered and prioritized information about your actions, as an Action user, or about the actions that you manage, as an Action Admin user. These notifications are sent across tenants, via the Notifications panel, in the Actions tab, and via email.

To access and manage Notifications, make sure to enable Actions at the tenant level in Automation Cloud. For more information, see Enabling actions.

Notifications panel

Notifications are displayed in the Notifications panel. To access the Notifications panel, click the bell icon, located in the top navigation bar.

Note: You can view notifications from Action Center in the Notifications panels from all Automation Cloud service tabs, except for Orchestrator and Automation Hub. The Notifications panel of Orchestrator displays Orchestrator alerts only. Click here to learn more about Alert notifications in Orchestrator.

Action activity types

Whenever an action activity that impacts you is generated, a notification is generated. The action activities that generate notifications in the Notifications panel are:

• Action Assigned - an action has been assigned to you.
• Action Forwarded - an action has been forwarded to you.
• Action Un-assigned - an action has been unassigned from you.
• Action Bulk Assigned - a bulk of actions have been assigned to you.
• Action Bulk Un-assigned - a bulk of actions have been unassigned from you.

Notifications settings page

You can modify the settings of your notifications from the Notifications settings page.

There are two ways to access the Notifications settings page:

• Click the settings icon in the Notifications panel.
• Select the user icon in Automation Cloud > Preferences > Notifications.

Notification subscriptions

To personalize notifications received in the Notifications panel, you can subscribe to, or unsubscribe from specific action activities.

Data retention policy for notifications

Notifications clear after a 30 day period.