- Designing long-running workflows
- Start Job And Get Reference
- Wait for Job and Resume
- Add Queue Item And Get Reference
- Wait For Queue Item And Resume
- Create Form Task
- Wait for Form Task and Resume
- Resume After Delay
- Assign Tasks
- Create External Task
- Wait For External Task and Resume
- Complete Task
- Forward Task
- Get Form Tasks
- Get Task Data
- Add Task Comment
- Update Task Labels
- About Processes
- Viewing Details
- Managing Processes
Managing Notifications
Subscribing to events
You can subscribe to certain events to receive notifications about them. Subscribe to events in the Notifications settings page, that you access through the Notifications panel or the Preferences menu. Click to learn more about the Notification settings page.
Subscribing to an event:
Subscribing to all events:
- Go to the Notifications settings page.
- Go to a service tab (for example, Actions) and then go to the Automation Suite or Email column.
- Select the Automation Suite or Email checkbox to subscribe to notifications on all events.
Subscribing external AD group to events
- Access the external AD user group account in Outlook.
- Go to Group Settings, and then Edit Group.
- Select Let people outside the organization email the group.
- In the organization Preferences, go to the Notification settings page.
- Change the view from My Notification to Manage Notification.
- Select Add user group, to add an external AD group as a notification profile.
- Search the name of the external AD group you added inside your tenant and select it.
- Select Configure.
- Go to a service tab (Actions, for example), and choose the default events the external group should be subscribed to.
- Select the checkboxes under Email to choose the default events the users in the external group are subscribed to.
- After you finish the configuration, select Save.
Configuring default subscriptions
Unsubscribing from events
To stop receiving notifications, you can unsubscribe from certain events. You can unsubscribe from events from the Notifications panel or from the Notifications settings page.
Unsubscribing from the Notifications panel:
- Access the Notifications panel.
-
Go to a notification and select the More Options
menu.
- Select Unsubscribe from event. For example, select Unsubscribe from Action assigned.
Unsubscribing from the Notification settings page:
- Go to the Notification settings page.
- Go to a service tab (Actions, for example) and then go to the Automation Suite column.
- Deselect the checkbox that is inline with the
event that you want to unsubscribe from. For example, deselect the checkbox that
is inline with Action Assigned, to unsubscribe from notifications about
assigning actions.
If you want to unsubscribe from both in-app and email notifications for an event, then deselect both checkboxes under Automation Suite and Email.
Unsubscribing from all events
- Go to the Notifications settings page.
- Go to a service tab (Actions for example) and then go to the Automation Suite or Email column.
- Deselect the Automation Suite or Email checkbox to unsubscribe from notifications about all events.
-
The Restore Default Subscriptions button restores the default subscriptions for notifications received both on Automation Suite (through the Notifications panel) and Email.
Deleting Notifications
You can delete notifications only individually. To delete a notification:
- Go to a notification from the Notifications panel and click the More Options
menu.
- Click Delete.
Clicking Delete permanently deletes a notification.
Marking All Notifications as Read
To mark all notifications as read:
- In the Notifications panel, click the More Options
menu and then click Mark all as read.
Clearing All Notifications
To clear all notifications from the Notifications panel:
- In the Notifications panel, click the More Options
menu and then click Clear all.